Outside Partner Account Director

United States
Full Time
Experienced
Position: Outside Partner Account Director                        
Employment Type: Full Time
Location: Midwest and Southeast US
Industry: Information & Technology Services

Who we are:
SmartChoice is a leading provider of innovative technology solutions and services, specializing in unified communications and business collaboration tools. We empower businesses of all sizes to enhance their communication capabilities and streamline operations. Through its 24x7x365 U.S. based support, white-glove service, and single point of contact approach, SmartChoice has become the go-to provider for a businesses’ technology needs and is one of the largest award-winning business phone system providers. SmartChoice is proud to service and support thousands of enterprises worldwide. Check out our website at www.smartchoiceus.com for more information.

What you’ll be doing:
As an Outside Partner Account Director at SmartChoice, you will play a pivotal role in identifying and developing strategic partnerships to drive new sales and revenue growth. Your primary responsibility will be to engage with potential channel partners, build and manage relationships, and empower partners to effectively promote and sell SmartChoice solutions.

You will be responsible for…
1. Partner Acquisition:
  • Identify and prospect potential channel partners, including Resellers, Sub-agents, and branches of National Partners.
    Conduct market research and competitive analysis to identify strategic partners in the industry.
2. Relationship Building:
  • Develop and nurture strong relationships with potential and existing channel partners.
    Serve as the main point of contact for partner inquiries, concerns, and escalations.
3. Sales Strategy:
  • Collaborate with partners to develop and implement effective sales strategies to achieve mutually agreed-upon objectives and revenue targets.
4. Quota Attainment:
  • Work closely with channel partners to help them consistently achieve or exceed their assigned sales quotas and targets.
5. Product Knowledge:
  • Develop a deep understanding of SmartChoice's product portfolio, features, and benefits.
    Effectively communicate the value proposition of SmartChoice's offerings to partners and their clients.
6. Sales Training:
  • Provide training and guidance to partners on consultative and strategic selling skills, as well as effective objection handling and closing techniques.
7. Sales Forecasting:
  • Collaborate with partners to provide accurate and detailed sales forecasts to meet or exceed quota requirements, using CRM tools.
8. Customer Onboarding Support:
  • Ensure that channel partners offer exceptional customer support to clients, leveraging SmartChoice’s white glove services - addressing inquiries, resolving issues, and ensuring a positive buying experience.
9. Team Collaboration:
  • Collaborate with cross-functional teams, including marketing and technical support, to support partners in the sales process and enhance partner relationships.
10. Reporting and Communication:
  • Maintain open and transparent communication with management regarding partner activities, challenges, and opportunities.
What skills & experience you’ll bring...
  • Bachelor's degree.
  • Previous experience in partner acquisition and outside sales in the technology or telecommunications industry is preferred.
  • Strong communication, negotiation, and presentation skills.
  • Goal-oriented mindset with a focus on achieving results.
  • Ability to work independently and effectively in a fast-paced sales environment.
  • Technical knowledge or experience with unified communications and collaboration solutions is beneficial.
What we offer...
  • Competitive salary
  • Paid time off
  • Medical, dental, vision and life insurance
  • Flexible spending accounts
  • Employer-matched 401(k) plan
  • Gym membership reimbursement
  • Flexible work environment
  • Exciting company events

Join SmartChoice and be part of a dynamic team dedicated to transforming the way businesses communicate and collaborate. If you're a motivated individual with a passion for building and driving strategic partner relationships, we encourage you to apply.  We offer work-from-home and in-office sales opportunities (In office - NY, St Petersburg, FL and Springfield, MO).

SmartChoice provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.  Discrimination of any type is not tolerated.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.
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